The colour to each user type in your contact lists will help you identify who has registered an account, who is receiving your emails, what they have agreed to in terms of being a recipient of emails and what they can do if they want to opt out.
Green users
Green users have registered an account. They receive emails and can manage emails via their account settings. A green user can at any point opt out from emails by unsubscribing from distribution lists via their account.
Yellow users
Yellow users have registered an account and receive emails but have set emails to be sent to their account inbox only. They can manage emails via their account settings. A yellow user can at any point opt out from emails by unsubscribing from distribution lists via their account.
Orange users
Orange users don't receive emails because they have activated their out-of-office or because their inbox is full. Orange users automatically turn green as soon as emails again are sent to their inbox. Orange users can manage emails via their account settings. They can at any point opt out from emails by unsubscribing from distribution lists via their account.
Blue users
Blue users have given consent to receiving emails without registering an account. A blue user can register an account to get full access. Upon registering, they will turn green. A blue user can at any point opt out from emails by unsubscribing from distribution lists via the email footer.
Purple users
Purple users have not registered an account and have not consented to being on a distribution list. They do receive emails. If you want to re-invite a purple user to either register or consent to emails, click the status icon to that user and send the invite. A purple user can at any point opt out from emails by unsubscribing from distribution lists via the email footer.
Red users
Red users can't be reached as their email address at some point has reported that it's either incorrect or does not exist anymore. As soon as the system detects a non working email address, it will stop sending emails to the user, even if the email address. Red users, if confirmed that the email address is working, needs to be reset to receive emails. Red users can still access their account.
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